Seller Terms & Conditions

Effective Date: July 2026

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1. Platform Relationship

GramaCart operates a hyperlocal commerce platform connecting customers, sellers, delivery partners, hubs, and fulfillment operations.

Nothing in this Agreement creates an employment, partnership, franchise, agency, or joint venture relationship between GramaCart and the Seller.

2. Seller Responsibilities

• Maintain accurate business information.
• Supply genuine products.
• Ensure product quality.
• Ensure compliance with applicable laws.
• Provide accurate pricing.

3. Product Listings

Product listings may be reviewed, approved, modified, suspended, or removed by GramaCart.

4. Orders & Fulfillment

Sellers are responsible for preparing products accurately and within agreed operational timelines.

5. Refunds & Adjustments

Refunds resulting from seller-related issues may be deducted from future settlements.

6. Customer Data

Sellers shall not share, sell, store, misuse, or disclose customer information.

7. Brand Protection

Sellers shall not use GramaCart branding, trademarks, logos, domain names, social media assets, or marketing materials without prior written approval.

8. Anti-Circumvention

Sellers shall not divert customers obtained through GramaCart to direct or off-platform sales.

9. Suspension

GramaCart may suspend, restrict, or terminate seller participation at its sole discretion.

10. Limitation of Liability

GramaCart shall not be liable for indirect, incidental, consequential, punitive, or special damages.

11. Governing Law

This Agreement shall be governed by the laws of India.